Doc Summary
Overview
This help document provides an overview of the Data Mining feature Propensity to Pay. As it is already included in CMPOnline, it is available now to help the user understand the likelihood of a debtor to pay based on several factors.
Navigation: Where to find Propensity to Pay
Since this feature is included as a standard feature to all CMPOnline users, you already have access.
- Once on a Case File, Navigate to Case File > Main.
- Locate the Data Mining / AI button at the bottom right of the screen.
- Click the arrow beside the button to expand the AI menu.
- From the menu, select Propensity to Pay.
What is Propensity to Pay?
- The Propensity to Pay tool provides a quick, data-driven score indicating how likely a debtor is to settle their debt based on objective data points.
- After navigating to and selecting Propensity to Pay, a window will appear displaying a Score.
- The calculation analyzes current case data: account balance, age of debt, available debtor demographics, and estimates the likelihood of payment.
- This likelihood is displayed as a Confidence indicator: Low, Medium, High.
- Also displayed are the top data elements that went into the determination of the score in the Pros/Cons sections of the window.
Questions?
https://casemasterpro.com/software-support/
support@casemasterpro.com | (386) 675-0177
