Law Practice, Self-employed
Used the software for: 6-12 months
|Ease of Use||5/5|
|Value for Money||5/5|
Source: Capterra | March 25, 2021
“A Cost Effective Tool That Will Enhance Your Practice Without Having To Add Staff”
Overall: I have used several different case management systems over my 30 years in practice. Most of the systems required a lot of staff and tech support. I am currently a solo practitioner who can operate an entire practice from one system, and CMP Online enables me to work remotely as efficiently as from my office desk.
Pros: CMP is very user-friendly and allows for system automation. I am able to customize reports, generate billing, and remit to clients at the touch of a button. The CMP staff is great about providing tutorials and training if needed, and is receptive to modifying the system to make it more adaptable to your needs, all at an affordable cost.
Cons: There is very little I dislike about the system. Any dislikes or difficulties I expressed to the CMP staff about the system have either been modified or are on a list for future updates.
Reasons for Switching to Case Master Pro: I was familiar with Case Master and its staff from an earlier version I had used at another firm. They were debuting CMP Online (the cloud-based version) at the time I was opening my own firm. The price was extremely reasonable and the staff could not have been more accommodating.