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General Case Management

37
  • Abbreviations
  • Adding a Legal Status
  • Adding an Opponent / Debtor
  • Adding and Using Review Codes
  • Adding Hold Codes
  • Adding Multiple Images to an Activity Note
  • Adding New Activity Codes
  • Adding Payment Arrangements
  • Adding Wage and Bank Garnishments
  • Additional Opponent / Debtor Screens
  • Case File Basics
  • Checking for Conflict Files and Problems
  • Counties, Clerks, and Court Locations
  • Creating a New Case File
  • Creating a New Client (Part 1 of 2)
  • Creating a New Client (Part 2 of 2)
  • Daily Dashboard
  • Editing Bad Phone Numbers and Addresses
  • Favorites Feature
  • Field Change History (Audit Log)
  • File Status Codes
  • File Tags
  • Financial Calculator
  • General Navigation Menus and Buttons
  • Image Sharing
  • Imaging (Paperless Office)
  • Importing New Files
  • Litigation Screens
  • Misapplied Debtor Payments
  • Opponent Declares Bankruptcy Procedure
  • Opposing Attorneys
  • Renumbering or Deleting a Case File
  • Returned Mail Feature
  • Status Bar
  • Understanding Settings Hierarchy
  • User Preferences
  • Workflows

Security

4
  • External Users
  • Resetting Passwords
  • Security Features
  • Two-Factor Authentication

Add-Ons

3
  • Adding an Enhanced Email Signature
  • Enhanced Email Automation
  • Microsoft Outlook Add-On

Document Management

11
  • Adding a Signature
  • Advanced Document Generation
  • Basic Document Generation
  • Batch Documents
  • Building Document Expressions
  • Creating Spreadsheet Templates
  • Document Fragments
  • Document Generation Selection Options
  • Document Letterheads
  • Document User Prompts (Ask Fields)
  • Merging PDF Templates

Accounting

18
  • Accounting Reports
  • Adding Wage and Bank Garnishments
  • Adjusting Commercial Rates and Suit Fees
  • Balance Calculation Basics
  • Contingency Rates and Buckets
  • Entering and Printing Checks
  • Entering Client Invoice Payments and Unpaying Bills
  • Entering Deposits
  • Financial Calculator
  • Generating a Client Remittance Report
  • How to Set Up Hourly Billing
  • Misapplied Debtor Payments
  • Post Direct Payment to Client
  • Preparing and Finalizing Bills
  • Searching for Checks
  • Transactions Check Register
  • Trust Account Reconciliation Procedure
  • Void Checks

Preferences

4
  • Adding Top Buttons to Grids
  • Enabling Pop-Ups
  • Resetting Passwords
  • User Preferences

Administration

16
  • Abbreviations
  • Adding a Legal Status
  • Adding and Using Review Codes
  • Adding New Activity Codes
  • Assigning Attorney Bar Numbers
  • Automations
  • Batch Internal Status Updates
  • Company Settings: Company Tab
  • Customizing Case Types
  • Image Restore
  • Reassigning Reviews, System Users, and Default Users
  • Renumbering or Deleting a Case File
  • Resetting Passwords
  • Status Bar
  • Terminology
  • User Defined Fields

Tools

4
  • Adding a Legal Status
  • Custom Reporting
  • Importing Batch Images
  • Importing New Files

CMPOnline Support

1
  • SOS Support Line Access Instructions
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User Preferences

Overview

CMPOnline User Preferences allow you to customize your experience for greater efficiency and ease of use. This area also includes important settings such as personal information and password management. This document explains how to configure these options and highlights recommended settings based on your needs. Changes made on this screen apply only to your user account and will not affect other users in your firm.

Open CMPOnline and navigate to the User Preferences area by clicking the User icon at the top-right of the application. 

Personal Information and Time Settings

In this section, you can view and update your personal information, reset your password, refresh your grid settings, and test browser pop-ups. You may also set your preferred time zone using the dropdown menu.

Other Settings

Some of the below options may be available only if enabled by a CMPOnline administrator.

  • Disable Delete Prompt on Reviews?
    Disables the confirmation message that appears before deleting a review.
  • Show Top Buttons of Grid?
    Displays the Add New, Edit, and Delete shortcut buttons at the top of grids.
  • Search Dropdown Start Only?
    Limits searches to the beginning of field entries rather than matching any word.
    Example: If “John Doe” is an option and this setting is disabled, searching “Doe” will return “John Doe.” If enabled, only “John” or “John Doe” will return results.
  • Case File Menu Always Expanded?
    Automatically expands all items in the Case File menu.
  • Keep Selection on Billing Screen?
    Saves the last viewed screen and reopens it when you return to Billing. If disabled, the Unbilled screen opens by default.
  • Keep Selection on Balance Screen?
    Saves the last viewed screen and reopens it when you return to Balance. If disabled, the Overview screen opens by default.
  • Fixed header?
    Keeps the header visible at the top of the screen while scrolling.
  • Enhanced Email Signature?
    Allows you to set a personalized signature when Enhanced Email Automation is enabled.
  • Main Screen/Debtors+Accounts Expanded?
    Automatically expands all debtors and accounts information on the main case file screen.
  • Expand Debtor’s “More” Tab?
    Replaces the “More” dropdown under Case File > Debtors with applicable sub-tabs.
  • Billing Timer Service Code
    When enabled, allows you to select a default service code for billing timers.
  • Outlook File Format
    Sets the default imaging file format when using the Outlook Add-in.
  • Default Find Selection
    Sets your default search option.
  • Default Image Description
    Sets your default image description.

User Preferences Video Highlight

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Table of Contents
  • Overview
  • Personal Information and Time Settings
  • Other Settings
  • User Preferences Video Highlight

CMPOnline by Case Master Pro
P.O. Box 252
Georgetown, FL 32139
phone: (386) 675-0177

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Software Features

  • Case Management
  • Billing & Accounting
  • CMP Imaging
  • Administration
  • Reporting
  • Document Management
  • Software Integration

Add-on Features

  • Email Automation
  • Payment Processor Integration
  • Client Dashboard
  • Payment Dashboard
  • Outside Counsel Login
  • EDI Interfaces
  • Direct Check Module
  • Data Conversion

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