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General Case Management

36
  • Abbreviations
  • Adding a Legal Status
  • Adding an Opponent / Debtor
  • Adding and Using Review Codes
  • Adding Hold Codes
  • Adding Multiple Images to an Activity Note
  • Adding New Activity Codes
  • Adding Payment Arrangements
  • Adding Wage and Bank Garnishments
  • Additional Opponent / Debtor Screens
  • Case File Basics
  • Checking for Conflict Files and Problems
  • Counties, Clerks, and Court Locations
  • Creating a New Case File
  • Creating a New Client (Part 1 of 2)
  • Creating a New Client (Part 2 of 2)
  • Daily Dashboard
  • Editing Bad Phone Numbers and Addresses
  • Favorites Feature
  • Field Change History (Audit Log)
  • File Status Codes
  • File Tags
  • Financial Calculator
  • General Navigation Menus and Buttons
  • Image Sharing
  • Imaging (Paperless Office)
  • Importing New Files
  • Litigation Screens
  • Misapplied Debtor Payments
  • Opponent Declares Bankruptcy Procedure
  • Opposing Attorneys
  • Renumbering or Deleting a Case File
  • Returned Mail Feature
  • Status Bar
  • Understanding Settings Hierarchy
  • Workflows

Security

4
  • External Users
  • Resetting Passwords
  • Security Features
  • Two-Factor Authentication

Add-Ons

3
  • Adding an Enhanced Email Signature
  • Enhanced Email Automation
  • Microsoft Outlook Add-On

Document Management

11
  • Adding a Signature
  • Advanced Document Generation
  • Basic Document Generation
  • Batch Documents
  • Building Document Expressions
  • Creating Spreadsheet Templates
  • Document Fragments
  • Document Generation Selection Options
  • Document Letterheads
  • Document User Prompts (Ask Fields)
  • Merging PDF Templates

Accounting

17
  • Accounting Reports
  • Adding Wage and Bank Garnishments
  • Adjusting Commercial Rates and Suit Fees
  • Balance Calculation Basics
  • Contingency Rates and Buckets
  • Entering and Printing Checks
  • Entering Client Invoice Payments and Unpaying Bills
  • Entering Deposits
  • Financial Calculator
  • Generating a Client Remittance Report
  • How to Set Up Hourly Billing
  • Misapplied Debtor Payments
  • Post Direct Payment to Client
  • Preparing and Finalizing Bills
  • Searching for Checks
  • Transactions Check Register
  • Void Checks

Preferences

3
  • Adding Top Buttons to Grids
  • Enabling Pop-Ups
  • Resetting Passwords

Administration

16
  • Abbreviations
  • Adding a Legal Status
  • Adding and Using Review Codes
  • Adding New Activity Codes
  • Assigning Attorney Bar Numbers
  • Automations
  • Batch Internal Status Updates
  • Company Settings: Company Tab
  • Customizing Case Types
  • Image Restore
  • Reassigning Reviews, System Users, and Default Users
  • Renumbering or Deleting a Case File
  • Resetting Passwords
  • Status Bar
  • Terminology
  • User Defined Fields

Tools

4
  • Adding a Legal Status
  • Custom Reporting
  • Importing Batch Images
  • Importing New Files

CMPOnline Support

1
  • SOS Support Line Access Instructions
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Post Direct Payment to Client

Overview

This process explains how to record and post a debtor’s direct payment in CMPOnline. While similar to standard office payments, it includes key differences to ensure correct deposits, proper remittance generation, and automated billing of applicable fees.

Entering Direct Payment Details

  • Navigate to Accounting > Deposits > Enter Deposits
  • Change the “Deposit Date” to the date the client received payment
  • Select “Direct to Client” from the “Deposit Type” dropdown
    Note: Your deposit types may be different.  If “Direct to Client” is not an available option, you can add a new one by navigating to Administration > Lookups > Financial > Deposit Types or select appropriate type from the existing list.
  • From the “Default Bank” dropdown, select one of the following:
    • “Direct Payment to Client” if you will need to bill for your fees
    • “Direct – Auto Enter Remit Date” if you have already received your fees
  • Fill in the following fields:
    • File Number
    • Ref. / Check Number (optional)
    • Effective Date (if different than the Deposit Date)
    • Amount
    • Method
    • Type = “DP – Debtor Payment”
    • Code = “NM – Normal”
    • Opponent / Debtor
    • CF Account (optional)
    • Bank Account will be one of the “Default Banks” entered above.  No need to change this.
    • Check Memo (optional)
  • Press Enter to add your pending deposit to the grid below

Printing and Finalizing Deposit

  • To Image the deposit:
    • Click the gray “Print” button to image your deposit into CMPOnline:
      • Select the Adobe Acrobat icon in the top right corner
      • Enter the file number (i.e. corresponding file number or the administrative file number)
      • Select a description and enter the date
      • The Image note is optional, but recommended
      • Click Save

Note: For more information on Imaging, visit our Imaging help document.
You can also print or download the deposit report.

  • Close browser tab once you’re done imaging and/or printing the deposit list
  • To post the deposit to the file:
    • Click the “Update” button
    • Verify all information is correct and click OK
      Note: The system assigns Deposit Batch IDs sequentially.

Posting Direct Payments to Clients Video Highlight

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Table of Contents
  • Overview
  • Entering Direct Payment Details
  • Printing and Finalizing Deposit
  • Posting Direct Payments to Clients Video Highlight

CMPOnline by Case Master Pro
P.O. Box 252
Georgetown, FL 32139
phone: (386) 675-0177

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Software Features

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  • Administration
  • Reporting
  • Document Management
  • Software Integration

Add-on Features

  • Email Automation
  • Payment Processor Integration
  • Client Dashboard
  • Payment Dashboard
  • Outside Counsel Login
  • EDI Interfaces
  • Direct Check Module
  • Data Conversion

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