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General Case Management

35
  • Workflows
  • Understanding Settings Hierarchy
  • Status Bar
  • Returned Mail Feature
  • Renumbering or Deleting a Case File
  • Opposing Attorneys
  • Opponent Declares Bankruptcy Procedure
  • Misapplied Debtor Payments
  • Litigation Screens
  • Importing New Files
  • Imaging (Paperless Office)
  • Image Sharing
  • General Navigation Menus and Buttons
  • Financial Calculator
  • File Status Codes
  • Field Change History (Audit Log)
  • Favorites Feature
  • Editing Bad Phone Numbers and Addresses
  • Daily Dashboard
  • Creating a New Client (Part 2 of 2)
  • Creating a New Client (Part 1 of 2)
  • Creating a New Case File
  • Counties, Clerks, and Court Locations
  • Checking for Conflict Files and Problems
  • Case File Basics
  • Additional Opponent / Debtor Screens
  • Adding Wage and Bank Garnishments
  • Adding Payment Arrangements
  • Adding New Activity Codes
  • Adding Multiple Images to an Activity Note
  • Adding Hold Codes
  • Adding and Using Review Codes
  • Adding an Opponent / Debtor
  • Adding a Legal Status
  • Abbreviations

Security

4
  • Two-Factor Authentication
  • Security Features
  • Resetting Passwords
  • External Users

Add-Ons

3
  • Microsoft Outlook Add-On
  • Enhanced Email Automation
  • Adding an Enhanced Email Signature

Document Management

11
  • Merging PDF Templates
  • Document User Prompts (Ask Fields)
  • Document Letterheads
  • Document Generation Selection Options
  • Document Fragments
  • Creating Spreadsheet Templates
  • Building Document Expressions
  • Batch Documents
  • Basic Document Generation
  • Advanced Document Generation
  • Adding a Signature

Accounting

16
  • Void Checks
  • Transactions Check Register
  • Searching for Checks
  • Preparing and Finalizing Bills
  • Post Direct Payment to Client
  • Misapplied Debtor Payments
  • How to Set Up Hourly Billing
  • Generating a Client Remittance Report
  • Financial Calculator
  • Entering Client Invoice Payments and Unpaying Bills
  • Entering and Printing Checks
  • Contingency Rates and Buckets
  • Balance Calculation Basics
  • Adjusting Commercial Rates and Suit Fees
  • Adding Wage and Bank Garnishments
  • Accounting Reports

Preferences

3
  • Resetting Passwords
  • Enabling Pop-Ups
  • Adding Top Buttons to Grids

Administration

15
  • User Defined Fields
  • Terminology
  • Status Bar
  • Resetting Passwords
  • Renumbering or Deleting a Case File
  • Reassigning Reviews, System Users, and Default Users
  • Image Restore
  • Company Settings: Company Tab
  • Batch Internal Status Updates
  • Automations
  • Assigning Attorney Bar Numbers
  • Adding New Activity Codes
  • Adding and Using Review Codes
  • Adding a Legal Status
  • Abbreviations

Tools

4
  • Importing New Files
  • Importing Batch Images
  • Custom Reporting
  • Adding a Legal Status

CMPOnline Support

1
  • SOS Support Line Access Instructions
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Post Direct Payment to Client

Overview

This process explains how to record and post a debtor’s direct payment in CMPOnline. While similar to standard office payments, it includes key differences to ensure correct deposits, proper remittance generation, and automated billing of applicable fees.

Entering Direct Payment Details

  • Navigate to Accounting > Deposits > Enter Deposits
  • Change the “Deposit Date” to the date the client received payment
  • Select “Direct to Client” from the “Deposit Type” dropdown
    Note: Your deposit types may be different.  If “Direct to Client” is not an available option, you can add a new one by navigating to Administration > Lookups > Financial > Deposit Types or select appropriate type from the existing list.
  • From the “Default Bank” dropdown, select one of the following:
    • “Direct Payment to Client” if you will need to bill for your fees
    • “Direct – Auto Enter Remit Date” if you have already received your fees
  • Fill in the following fields:
    • File Number
    • Ref. / Check Number (optional)
    • Effective Date (if different than the Deposit Date)
    • Amount
    • Method
    • Type = “DP – Debtor Payment”
    • Code = “NM – Normal”
    • Opponent / Debtor
    • CF Account (optional)
    • Bank Account will be one of the “Default Banks” entered above.  No need to change this.
    • Check Memo (optional)
  • Press Enter to add your pending deposit to the grid below

Printing and Finalizing Deposit

  • To Image the deposit:
    • Click the gray “Print” button to image your deposit into CMPOnline:
      • Select the Adobe Acrobat icon in the top right corner
      • Enter the file number (i.e. corresponding file number or the administrative file number)
      • Select a description and enter the date
      • The Image note is optional, but recommended
      • Click Save

Note: For more information on Imaging, visit our Imaging help document.
You can also print or download the deposit report.

  • Close browser tab once you’re done imaging and/or printing the deposit list
  • To post the deposit to the file:
    • Click the “Update” button
    • Verify all information is correct and click OK
      Note: The system assigns Deposit Batch IDs sequentially.

Posting Direct Payments to Clients Video Highlight

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Table of Contents
  • Overview
  • Entering Direct Payment Details
  • Printing and Finalizing Deposit
  • Posting Direct Payments to Clients Video Highlight

CMPOnline by Case Master Pro
P.O. Box 252
Georgetown, FL 32139
phone: (386) 675-0177

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Software Features

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Add-on Features

  • Email Automation
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  • Payment Dashboard
  • Outside Counsel Login
  • EDI Interfaces
  • Direct Check Module
  • Data Conversion

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