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General Case Management

36
  • Abbreviations
  • Adding a Legal Status
  • Adding an Opponent / Debtor
  • Adding and Using Review Codes
  • Adding Hold Codes
  • Adding Multiple Images to an Activity Note
  • Adding New Activity Codes
  • Adding Payment Arrangements
  • Adding Wage and Bank Garnishments
  • Additional Opponent / Debtor Screens
  • Case File Basics
  • Checking for Conflict Files and Problems
  • Counties, Clerks, and Court Locations
  • Creating a New Case File
  • Creating a New Client (Part 1 of 2)
  • Creating a New Client (Part 2 of 2)
  • Daily Dashboard
  • Editing Bad Phone Numbers and Addresses
  • Favorites Feature
  • Field Change History (Audit Log)
  • File Status Codes
  • File Tags
  • Financial Calculator
  • General Navigation Menus and Buttons
  • Image Sharing
  • Imaging (Paperless Office)
  • Importing New Files
  • Litigation Screens
  • Misapplied Debtor Payments
  • Opponent Declares Bankruptcy Procedure
  • Opposing Attorneys
  • Renumbering or Deleting a Case File
  • Returned Mail Feature
  • Status Bar
  • Understanding Settings Hierarchy
  • Workflows

Security

4
  • External Users
  • Resetting Passwords
  • Security Features
  • Two-Factor Authentication

Add-Ons

3
  • Adding an Enhanced Email Signature
  • Enhanced Email Automation
  • Microsoft Outlook Add-On

Document Management

11
  • Adding a Signature
  • Advanced Document Generation
  • Basic Document Generation
  • Batch Documents
  • Building Document Expressions
  • Creating Spreadsheet Templates
  • Document Fragments
  • Document Generation Selection Options
  • Document Letterheads
  • Document User Prompts (Ask Fields)
  • Merging PDF Templates

Accounting

17
  • Accounting Reports
  • Adding Wage and Bank Garnishments
  • Adjusting Commercial Rates and Suit Fees
  • Balance Calculation Basics
  • Contingency Rates and Buckets
  • Entering and Printing Checks
  • Entering Client Invoice Payments and Unpaying Bills
  • Entering Deposits
  • Financial Calculator
  • Generating a Client Remittance Report
  • How to Set Up Hourly Billing
  • Misapplied Debtor Payments
  • Post Direct Payment to Client
  • Preparing and Finalizing Bills
  • Searching for Checks
  • Transactions Check Register
  • Void Checks

Preferences

3
  • Adding Top Buttons to Grids
  • Enabling Pop-Ups
  • Resetting Passwords

Administration

16
  • Abbreviations
  • Adding a Legal Status
  • Adding and Using Review Codes
  • Adding New Activity Codes
  • Assigning Attorney Bar Numbers
  • Automations
  • Batch Internal Status Updates
  • Company Settings: Company Tab
  • Customizing Case Types
  • Image Restore
  • Reassigning Reviews, System Users, and Default Users
  • Renumbering or Deleting a Case File
  • Resetting Passwords
  • Status Bar
  • Terminology
  • User Defined Fields

Tools

4
  • Adding a Legal Status
  • Custom Reporting
  • Importing Batch Images
  • Importing New Files

CMPOnline Support

1
  • SOS Support Line Access Instructions
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Document Letterheads

Overview

In CMPOnline, companies have the ability to apply letterheads to documents using merge fields. This is helpful because if any changes are needed for a letterhead, changes only need to be made to one template (the letterhead template), rather than all regular document templates. This also gives you the ability to have multiple letterheads and have the system select the correct letterhead based on case file information such as state, judge, and more.

Creating the Letterhead

  • Navigate to Administration > Setup > Document Templates.
  • Though not needed, it may be helpful to create a new folder named “Letterheads”. You can do this by clicking the “New Folder” icon.
CMPOnline Custom Document Letterheads
  • Either in the newly created “Letterheads” folder or any other, create a new template by clicking “Create New DOCX”.
  • The document editor should now appear. Here, you can create and customize your letterhead to your liking. If no document editor appears, ensure popups are enabled.
  • Once the letterhead has been created, go to “File” and click “Save As”. You’ll then be asked where you wish to save the letterhead and what you would like to name it. Once those fields are filled out, click “Save”. 
  • If you are then asked if you would like to leave the page, click “Yes”.
  • Move back to the document templates area and ensure your letterhead is where you saved it.
  • Repeat the previous steps if additional letterheads are needed. 

Inserting the Letterhead into Documents

  • Navigate to Administration > Setup > Document Templates.
  • Enter the template in which you would like to insert a premade letterhead.
  • In the merge field search, search for “_LETTERHEADTEMPLATE”.
  • Double click the “_LETTERHEADTEMPLATE” merge field or drag and drop into the template where you wish to insert the letterhead.
  • Click “File” and then “Save”.

Setting the Letterheads

For the “_LETTERHEADTEMPLATE” merge field to work from the previous steps, follow the steps below.

  • Navigate to Administration > Lookups > Documents > Document Letterheads.
  • Click “Add New”.
  • Browse for the file created from the “Creating the Letterhead” steps. You can click “View” to ensure the correct file was selected.

Adding a Condition

CMPOnline Document Letterhead Conditions

Conditions are optional, but useful. Conditions allow you to choose which letterhead is loaded into a document based on certain conditions. In the steps below we’ll use the example of filtering based on the opponent state, though conditions can be created for any merge field in CMPOnline.

  • In the conditions field, enter [OpponentState]!=”FL”. This will generate this letterhead whenever the opponent’s state is NOT Florida, signified by the “!=”. View the table below for more conditional options.
  • Click “Save”.
  • We’ll now enter the letterhead that will be loaded when the opponent state IS Florida by repeating the steps for “Setting the Letterheads” and “Adding a Condition”, but inserting [OpponentState]==”FL” as the condition. Note that the “==” signifies equal too, opposed to “!=” from before which signifies not equal to.

Document Letterheads Video Highlight

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Table of Contents
  • Overview
  • Creating the Letterhead
  • Inserting the Letterhead into Documents
  • Setting the Letterheads
    • Adding a Condition
  • Document Letterheads Video Highlight

CMPOnline by Case Master Pro
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Georgetown, FL 32139
phone: (386) 675-0177

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