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General Case Management

35
  • Workflows
  • Understanding Settings Hierarchy
  • Status Bar
  • Returned Mail Feature
  • Renumbering or Deleting a Case File
  • Opposing Attorneys
  • Opponent Declares Bankruptcy Procedure
  • Misapplied Debtor Payments
  • Litigation Screens
  • Importing New Files
  • Imaging (Paperless Office)
  • Image Sharing
  • General Navigation Menus and Buttons
  • Financial Calculator
  • File Status Codes
  • Field Change History (Audit Log)
  • Favorites Feature
  • Editing Bad Phone Numbers and Addresses
  • Daily Dashboard
  • Creating a New Client (Part 2 of 2)
  • Creating a New Client (Part 1 of 2)
  • Creating a New Case File
  • Counties, Clerks, and Court Locations
  • Checking for Conflict Files and Problems
  • Case File Basics
  • Additional Opponent / Debtor Screens
  • Adding Wage and Bank Garnishments
  • Adding Payment Arrangements
  • Adding New Activity Codes
  • Adding Multiple Images to an Activity Note
  • Adding Hold Codes
  • Adding and Using Review Codes
  • Adding an Opponent / Debtor
  • Adding a Legal Status
  • Abbreviations

Security

4
  • Two-Factor Authentication
  • Security Features
  • Resetting Passwords
  • External Users

Add-Ons

3
  • Microsoft Outlook Add-On
  • Enhanced Email Automation
  • Adding an Enhanced Email Signature

Document Management

11
  • Merging PDF Templates
  • Document User Prompts (Ask Fields)
  • Document Letterheads
  • Document Generation Selection Options
  • Document Fragments
  • Creating Spreadsheet Templates
  • Building Document Expressions
  • Batch Documents
  • Basic Document Generation
  • Advanced Document Generation
  • Adding a Signature

Accounting

16
  • Void Checks
  • Transactions Check Register
  • Searching for Checks
  • Preparing and Finalizing Bills
  • Post Direct Payment to Client
  • Misapplied Debtor Payments
  • How to Set Up Hourly Billing
  • Generating a Client Remittance Report
  • Financial Calculator
  • Entering Client Invoice Payments and Unpaying Bills
  • Entering and Printing Checks
  • Contingency Rates and Buckets
  • Balance Calculation Basics
  • Adjusting Commercial Rates and Suit Fees
  • Adding Wage and Bank Garnishments
  • Accounting Reports

Preferences

3
  • Resetting Passwords
  • Enabling Pop-Ups
  • Adding Top Buttons to Grids

Administration

15
  • User Defined Fields
  • Terminology
  • Status Bar
  • Resetting Passwords
  • Renumbering or Deleting a Case File
  • Reassigning Reviews, System Users, and Default Users
  • Image Restore
  • Company Settings: Company Tab
  • Batch Internal Status Updates
  • Automations
  • Assigning Attorney Bar Numbers
  • Adding New Activity Codes
  • Adding and Using Review Codes
  • Adding a Legal Status
  • Abbreviations

Tools

4
  • Importing New Files
  • Importing Batch Images
  • Custom Reporting
  • Adding a Legal Status

CMPOnline Support

1
  • SOS Support Line Access Instructions
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Adding an Enhanced Email Signature

Overview

This document details how to add a signature in CMPOnline used when sending an email with the Enhanced Email add-on. This document details two areas where you can configure this signature, the default signature and the user’s personalized signature. 

Setting the Default Signature

If you have a default signature you wish to be used throughout your company, you may set the template for that under the company settings. Please note though, users will still have to follow the steps below for setting up their individual signatures.

  • Navigate to Administration > Set Up > Company > (Enhanced Email).
  • Click “view” under Default Signature.
  • Populate the text box with the default signature you wish to use. This can be a mix of text you wish the user to change and text you wish to keep as seen below.
  • Once done, close and click Save.

Setting User Signatures

  • Navigate to User Preferences.
  • Click “view” under the Enh. Email Signature section.
  • If your company has set up a default signature, as seen above, click (get default) and change the text as needed.
  • If your company has not set up a default signature, begin to create your signature as needed.
  • Click close, then click Save.
  • Now, once you begin to write an email using the enhanced email automation feature, this will automatically populate for you.

Enhanced Email Signature Video Highlight

Additional Features, Administration Settings, Client Correspondence, Company Settings, Email Integration, File Sharing, Microsoft Outlook, User Preferences

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Table of Contents
  • Overview
  • Setting the Default Signature
  • Setting User Signatures
  • Enhanced Email Signature Video Highlight

CMPOnline by Case Master Pro
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Georgetown, FL 32139
phone: (386) 675-0177

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Software Features

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Add-on Features

  • Email Automation
  • Payment Processor Integration
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  • EDI Interfaces
  • Direct Check Module
  • Data Conversion

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