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General Case Management

29
  • Abbreviations
  • Adding a Legal Status
  • Adding an Opponent / Debtor
  • Adding and Using Review Codes
  • Adding Hold Codes
  • Adding Multiple Images to an Activity Note
  • Adding New Activity Codes
  • Adding Payment Arrangements
  • Adding Wage and Bank Garnishments
  • Additional Opponent / Debtor Screens
  • Case File Basics
  • Counties, Clerks, and Court Locations
  • Creating a New Case File
  • Creating a New Client (Part 1 of 2)
  • Creating a New Client (Part 2 of 2)
  • Daily Dashboard
  • Editing Bad Phone Numbers and Addresses
  • Favorites Feature
  • File Status Codes
  • General Navigation Menus and Buttons
  • Image Sharing
  • Imaging (Paperless Office)
  • Importing New Files
  • Litigation Screens
  • Opponent Declares Bankruptcy Procedure
  • Opposing Attorneys
  • Status Bar
  • Understanding Settings Hierarchy
  • Workflows

Security

3
  • External Users
  • Resetting Passwords
  • Two-Factor Authentication

Add-Ons

2
  • Adding an Enhanced Email Signature
  • Microsoft Outlook Add-On

Document Management

10
  • Adding a Signature
  • Advanced Document Generation
  • Basic Document Generation
  • Batch Documents
  • Building Document Expressions
  • Creating Spreadsheet Templates
  • Document Fragments
  • Document Generation Selection Options
  • Document User Prompts (Ask Fields)
  • Merging PDF Templates

Accounting

13
  • Accounting Reports
  • Adding Wage and Bank Garnishments
  • Adjusting Commercial Rates and Suit Fees
  • Balance Calculation Basics
  • Contingency Rates and Buckets
  • Entering and Printing Checks
  • Entering Client Invoice Payments and Unpaying Bills
  • Generating a Client Remittance Report
  • How to Set Up Hourly Billing
  • Preparing and Finalizing Bills
  • Searching for Checks
  • Transactions Check Register
  • Void Checks

Preferences

3
  • Adding Top Buttons to Grids
  • Enabling Pop-Ups
  • Resetting Passwords

Administration

14
  • Abbreviations
  • Adding a Legal Status
  • Adding and Using Review Codes
  • Adding New Activity Codes
  • Assigning Attorney Bar Numbers
  • Automations
  • Batch Internal Status Updates
  • Company Settings: Company Tab
  • Image Restore
  • Reassigning Reviews, System Users, and Default Users
  • Resetting Passwords
  • Status Bar
  • Terminology
  • User Defined Fields

Tools

4
  • Adding a Legal Status
  • Custom Reporting
  • Importing Batch Images
  • Importing New Files

CMPOnline Support

1
  • SOS Support Line Access Instructions
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Help Documentation

Welcome

Welcome to Case Master Pro’s Help Documentation. Here you will find step-by-step instructions on how to use CMPOnline’s features, ranging from opening your first case file to configuring advanced accounting settings. Since we are continually adding to our knowledge base, please visit back frequently or reach out to us if you are not able to find the answers you are looking for.

New to CMPOnline?

We’ve compiled a few help files to get you started.

  • General Navigation Menus and Buttons
  • Creating a New Case File
  • Creating a New Client (Part 1)
  • Basic Document Generation
  • View more of our General Case Management topics HERE

Accounting Basics

Begin using CMPOnline’s Accounting features with these help files.

  • Generating a Client Remittance Report
  • Entering and Printing Checks
  • Transactions Check Register
  • Preparing and Finalizing Bills
  • View more of our Accounting topics HERE

Administrative Configuration

Though these are not all of our administrative help files, we recommend starting with these.

  • Adding New Activity Codes
  • How to set up and use User Defined Fields
  • Reassigning Reviews, System Users, and Default Users
  • Setting Up and Using Automations
  • View more of our Administration topics HERE

Still can’t find what you are looking for?

Navigating through our Help Documentation is simple, but here are a few key tips:

  • SEARCH: The search bar is available up at the top of all documentation pages. You may utilize this search using phrases such as “deposits” or “user preferences” to find the help article you wish to read.
  • SIDEBAR: Each page has a sidebar with links to useful and frequented articles.
  • CATEGORIES: All articles are placed in categories associated with their respected area of CMPOnline.
  • TAGS: Each article is tagged with specific keywords to help your search experience.
  • VIDEOS: Most of our articles have relating YouTube Videos, but you are also more than welcome to browse our YouTube Video Library as well.
  • SUPPORT LINE: If you are unable to find the article you need to answer your questions, please do not hesitate to visit our Support Page and contact us.

Not sure where to start?

Below is our General Navigation YouTube video, introducing you to CMPOnline’s most important menus and buttons needed to navigate the system. This video is a great way to dip your toes in the water and get warmed up!

Thank you for being a happy CMPOnline client!

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Table of Contents
  • Welcome
  • New to CMPOnline?
  • Accounting Basics
  • Administrative Configuration
  • Still can't find what you are looking for?
  • Not sure where to start?
  • Thank you for being a happy CMPOnline client!

CMPOnline by Case Master Pro
P.O. Box 252
Georgetown, FL 32139
phone: (386) 675-0177

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Software Features

  • Case Management
  • Billing & Accounting
  • CMP Imaging
  • Administration
  • Reporting
  • Document Management
  • Software Integration

Add-on Features

  • Email Automation
  • Payment Processor Integration
  • Client Dashboard
  • Payment Dashboard
  • Outside Counsel Login
  • EDI Interfaces
  • Direct Check Module
  • Data Conversion

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