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General Case Management

29
  • Abbreviations
  • Adding a Legal Status
  • Adding an Opponent / Debtor
  • Adding and Using Review Codes
  • Adding Hold Codes
  • Adding Multiple Images to an Activity Note
  • Adding New Activity Codes
  • Adding Payment Arrangements
  • Adding Wage and Bank Garnishments
  • Additional Opponent / Debtor Screens
  • Case File Basics
  • Counties, Clerks, and Court Locations
  • Creating a New Case File
  • Creating a New Client (Part 1 of 2)
  • Creating a New Client (Part 2 of 2)
  • Daily Dashboard
  • Editing Bad Phone Numbers and Addresses
  • Favorites Feature
  • File Status Codes
  • General Navigation Menus and Buttons
  • Image Sharing
  • Imaging (Paperless Office)
  • Importing New Files
  • Litigation Screens
  • Opponent Declares Bankruptcy Procedure
  • Opposing Attorneys
  • Status Bar
  • Understanding Settings Hierarchy
  • Workflows

Security

3
  • External Users
  • Resetting Passwords
  • Two-Factor Authentication

Add-Ons

2
  • Adding an Enhanced Email Signature
  • Microsoft Outlook Add-On

Document Management

10
  • Adding a Signature
  • Advanced Document Generation
  • Basic Document Generation
  • Batch Documents
  • Building Document Expressions
  • Creating Spreadsheet Templates
  • Document Fragments
  • Document Generation Selection Options
  • Document User Prompts (Ask Fields)
  • Merging PDF Templates

Accounting

13
  • Accounting Reports
  • Adding Wage and Bank Garnishments
  • Adjusting Commercial Rates and Suit Fees
  • Balance Calculation Basics
  • Contingency Rates and Buckets
  • Entering and Printing Checks
  • Entering Client Invoice Payments and Unpaying Bills
  • Generating a Client Remittance Report
  • How to Set Up Hourly Billing
  • Preparing and Finalizing Bills
  • Searching for Checks
  • Transactions Check Register
  • Void Checks

Preferences

3
  • Adding Top Buttons to Grids
  • Enabling Pop-Ups
  • Resetting Passwords

Administration

14
  • Abbreviations
  • Adding a Legal Status
  • Adding and Using Review Codes
  • Adding New Activity Codes
  • Assigning Attorney Bar Numbers
  • Automations
  • Batch Internal Status Updates
  • Company Settings: Company Tab
  • Image Restore
  • Reassigning Reviews, System Users, and Default Users
  • Resetting Passwords
  • Status Bar
  • Terminology
  • User Defined Fields

Tools

4
  • Adding a Legal Status
  • Custom Reporting
  • Importing Batch Images
  • Importing New Files

CMPOnline Support

1
  • SOS Support Line Access Instructions
View Categories

Basic Document Generation

This document details the procedure to generate documents in CMPOnline.

Creating a Document Template

  • Start by navigating, using the side menu, to Administration > Setup > Document Templates.
  • From this screen, you can create folders to store templates, upload existing templates, modify existing templates, or create new templates.
  • To create a folder:
    • Click the Create Folder icon at the top of the screen.
    • Enter the name of the folder and hit enter on the keyboard to save.
    • From here, right clicking on the folder will allow you to:
      • Rename
      • Move
      • Copy
      • Delete
      • Refresh
  • Once a folder is selected, the document template can be created.
  • To create a template:
    • Click on “Create New DOCX” or “Create New XLSX”
      • The layout of both types of documents are similar, with the CMP Merge Fields located on the left and the document template on the right.
    • Merge Fields can now be added by either of two ways:
      • Double Click
      • Drag and Drop
    • Merge Fields can also be searched for using the search bar, located at the top of the Merge Field list.
  • After you have completed your document template, you can save by:
    • Selecting File at the top of the document template.
    • Clicking Save As
    • Giving the template a descriptive name.
  • The template is now saved, you can view or edit it again by double clicking the template.
    • Note: If you cannot see your template after saving, try refreshing the screen by clicking the green Refresh button.

Document Categories

Document categories are similar to template folders, as document packages are filed into these for easier navigation when generating documents.

  • To access document categories, navigate to Administration > Lookups > Documents > Document Categories.
  • To create a new category:
    • Click Add New
    • Enter the Description
    • Click Save
  • You can also edit or delete categories by selecting them and clicking the corresponding button on the bottom of the screen.

Document Packages

  • To access document packages, navigate to Administration > Lookups > Document > Document Packages
  • To create a new package:
    • Click Add New, at the bottom of the screen.
    • Complete the required fields:
      • Description
      • Type
      • Category
      • Optional Fields Include:
        • Billing Code
        • Add to Checks / Type
        • Add to Checks / Code
        • Image Description
    • Click Save, at the bottom of the screen.
  • Once saved, you will be redirected to the Document Packages main screen.
  • To edit the document package, you can either double click the package name or select the name and click Edit at the bottom of the screen.
  • Once editing the package, you can:
    • Add New Components
      • Under Components, click Add New.
      • Browse for the desired template you wish to add.
      • Click Save.
        • Other options such as conditions for document components are covered in the Advanced Document Generation guide.
    • Add New Reviews
      • Select the review code.
      • Select whether you wish to add or remove.
      • Click Save.

Generating Documents

You need to “Always Allow Popups” from this domain for document generation to work correctly.

  • Navigate to Case File > Documents.
  • If you are only testing the documents, ensure that “Auto-Verify” is not checked in the top left of the window.
    • If Auto-Verify is checked, documents will automatically be added to the notes along with when it was generated and reviews that were added or removed.
  • Select the document package you wish to generate.
  • Select the Account and Opponent
    • If left blank, the first account and first opponent will automatically be selected.
  • Click Generate Document
  • Once the document is generated, you can:
    • Edit
    • Print
    • Save
    • Send to Imaging

For more information about generating documents in CMPOnline, view our Advanced Document Generation help file.

Basic Document Generation Video Highlight

Adobe PDF, Document Integration, Document Merge, Documents, Imaging, Microsoft Excel, Microsoft Word, Paperless Office, Pop-Ups
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Table of Contents
  • Creating a Document Template
  • Document Categories
  • Document Packages
  • Generating Documents
  • Basic Document Generation Video Highlight

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phone: (386) 675-0177

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