Jun 30, 2025 | CMPOnline Enhancements
Featured Enhancements Added the ability to send an Acknowledgment Email to the client when new case files are opened for that client, if the Enhanced Email Automation is enabled and an Email Template has been configured for this purpose (setup by a CMP administrator),...
May 31, 2025 | CMPOnline Enhancements
Featured Enhancements Added ability to drag / drop new images onto the Review popup in addition to a new “Upload Image” icon / button, which is located to the right of “manage attachments” wording when adding or editing a review. New ability to...
Apr 30, 2025 | CMPOnline Enhancements
Featured Enhancements Added the ability via a Company Setting for users to enter specific types of Balance Adjustments from the Accounts screen when a file is in pre-judgment / pre-stipulation status, under Case File > Accounts (must be enabled by a CMP...
Mar 31, 2025 | CMPOnline Enhancements
Featured Enhancements A new Phonebook icon is now available in the top menu bar so it’s accessible from any screen (if enabled in Company settings). Added the enhanced Activity Note dialog (which comes with the ability to attach images, enter billing, update...
Feb 28, 2025 | CMPOnline Enhancements
Featured Enhancements Added a Client Setting to allow users to enter Balance Adjustments to Costs from the Case File’s Balance screen, for clients where costs are paid with the client’s credit card, setup under the Clients > Settings > General tab. Added...
Feb 7, 2025 | Collection Strategies
Data scrubbing plays a pivotal role in the debt collection process, directly impacting the accuracy of consumer information and enhancing recovery efforts. This post dives into how precise data not only boosts debt recovery rates but also ensures compliance with...
Jan 31, 2025 | CMPOnline Enhancements
Featured Enhancements New ability to click the word “Client” on the Settings screen under Current Contingency Rate, if the rate is set to the client-level rate, to view the client-level contingency rate settings, under the Case File > Main > Settings...
Jan 27, 2025 | Legal Requirements for Debt Collection
Navigating the world of IOLTA accounts can be tricky, but it’s crucial for legal professionals to get it right. These Interest on Lawyers Trust Accounts play a vital role in managing client funds and supporting legal aid initiatives. This piece will guide you...
Jan 9, 2025 | Collection Resources
Navigating the complex world of debt collection requires more than just legal knowledge. Attorneys need up-to-date resources and continuous learning to stay ahead. In this article, you’ll find crucial strategies and resources for managing debt collection cases...
Dec 31, 2024 | CMPOnline Enhancements
Featured Enhancements New field in the Document Package setup area to update a Case File’s “Branch” field (if enabled) when that Document Package is generated, under Administration > Lookups > Document > Document Packages. Added logic to auto-focus...
