Feb 7, 2025 | Collection Strategies
Data scrubbing plays a pivotal role in the debt collection process, directly impacting the accuracy of consumer information and enhancing recovery efforts. This post dives into how precise data not only boosts debt recovery rates but also ensures compliance with...
Jan 31, 2025 | CMPOnline Enhancements
Featured Enhancements New ability to click the word “Client” on the Settings screen under Current Contingency Rate, if the rate is set to the client-level rate, to view the client-level contingency rate settings, under the Case File > Main > Settings...
Jan 27, 2025 | Legal Requirements for Debt Collection
Navigating the world of IOLTA accounts can be tricky, but it’s crucial for legal professionals to get it right. These Interest on Lawyers Trust Accounts play a vital role in managing client funds and supporting legal aid initiatives. This piece will guide you...
Jan 9, 2025 | Collection Resources
Navigating the complex world of debt collection requires more than just legal knowledge. Attorneys need up-to-date resources and continuous learning to stay ahead. In this article, you’ll find crucial strategies and resources for managing debt collection cases...
Dec 31, 2024 | CMPOnline Enhancements
Featured Enhancements New field in the Document Package setup area to update a Case File’s “Branch” field (if enabled) when that Document Package is generated, under Administration > Lookups > Document > Document Packages. Added logic to auto-focus...
Dec 11, 2024 | Legal Requirements for Debt Collection
Understanding the Fair Debt Collection Practices Act is key for both professionals in the collections field and consumers facing debts. This legislation shapes how debts are collected, ensuring practices are fair and legal. You’ll get to grips with amendments...
Nov 30, 2024 | CMPOnline Enhancements
Featured Enhancements New logic so that when a Check is voided, if that check had created a billing entry to reimburse another account, a reversing billing entry would be automatically created, under Accounting > Checks > Void Checks. Added a “Zipped PDFs (by...
Oct 31, 2024 | CMPOnline Enhancements
Featured Enhancements New optional menu item with the ability to add Miscellaneous Contacts to a Case File and view other “contacts” that have been attached to a case file under Case File > Contacts (must be enabled by a CMP administrator). Added a Case...
Sep 30, 2024 | CMPOnline Enhancements
Featured Enhancements Added a “Phone Note” field to all 5 phone numbers for the Opponent / Debtor, under Case File > Opponents / Debtors, and Clients, under Contacts > Clients. This provides the ability to add notes such as “Don’t call after 5 pm”,...
Aug 31, 2024 | CMPOnline Enhancements
Featured Enhancements Added an enhanced PDF viewer (must be enabled by a CMP administrator) that allows users to add text / images to existing PDFs in CMP Imaging, and then save those changes back to Imaging, under Case File > Imaging. New ability to attach images...