Blair S.
Office Manager
Law Practice, 1-10 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for the Money
Likelihood to Recommend
Source: Capterra
5.0
5.0
5.0
5.0
5.0
10/10
“We’d be lost without CMP!”
Overall: It has literally changed the way we do business, creating a more functional and efficient framework for everything we do. It has truly brought us into the 21st century and allowed us to be so much more productive!
Pros: Ease of functionality; support response time; constantly improving
Cons: Not applicable – any glitches we have had have been met with a prompt and complete resolution.
Alternatives Considered: CollectMax
Reasons for Choosing Case Master Pro: Cost, customer service, ease of transition
Switched From: Collection Partner
Reasons for Switching to Case Master Pro: We switched from Collection Partner, but it is so old that it’s not even a drop down option. The system was entirely out of date and we had so many issues that could not be resolved as the support team didn’t even know how to address them.