Blair S.

Office Manager
Law Practice, 1-10 employees
Used the software for: 1-2 years

Overall Rating

Ease of Use

Customer Service

Features

Value for the Money

Likelihood to Recommend

Source: Capterra

 5.0

 5.0

 5.0

 5.0

 5.0

 10/10

“We’d be lost without CMP!”

Overall: It has literally changed the way we do business, creating a more functional and efficient framework for everything we do. It has truly brought us into the 21st century and allowed us to be so much more productive!

Pros: Ease of functionality; support response time; constantly improving

Cons: Not applicable – any glitches we have had have been met with a prompt and complete resolution.

Alternatives Considered: CollectMax

Reasons for Choosing Case Master Pro: Cost, customer service, ease of transition

Switched From: Collection Partner

Reasons for Switching to Case Master Pro: We switched from Collection Partner, but it is so old that it’s not even a drop down option. The system was entirely out of date and we had so many issues that could not be resolved as the support team didn’t even know how to address them.