Software Support

Case Master Pro provides superior customer support
to all our clients throughout the United States and Canada!

CMPOnline provides the best support in the industry and we do not say that lightly. Your law firm will have all the help it needs to be successfully integrated. With extensive training and dedicated account representatives, Case Master is confident that our superior support staff will have your law firm up and running in no time. You will have the most qualified legal software team in the industry at your disposal to help you streamline your processes so you can maximize your profit. Our support staff is with you throughout the entire training process, starting the moment you make the switch from any case management software to our most seasoned clients ready to learn about our consistently growing list of software enhancements.

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Hear from our happy customers.

Vaughn A.

COO/CFO, Law Practice

“The entire support team has been fantastic at guiding us through the implementation. The support team has been true to their word and helped navigate us through the implementation and beyond.”

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Richard J.

Attorney, Law Practice

“The system is constantly being updated to stay current with the needs of the users. Case Master Pro is a must for any collection firm wanting to utilize a highly sophisticated system at a reasonable price.”

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Cori A.

Manager, Legal Services

“Everything that you might need for legal case management is available to you in an intuitive, highly customizable and affordable platform. I can honestly say that CMP has made our workflow much more efficient and effective, increasing our bottom line.”

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Robin M.

Owner/Attorney, Law Practice

“I have used several different case management systems over my 30 years in practice. CMP is very user-friendly and allows for system automation. I am able to customize reports, generate billing, and remit to clients at the touch of a button.”

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Jamey G.

Partner Attorney, Legal Services

“In just a few months we have increased the collections simply by using the tools of the system. The streamlined processes have made our practice so much more efficient and manageable.”

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Chad A.

Systems Manager, Legal Services

“We used to be 100+ employees now we are just about half of that yet we are bringing in more money than we did back then. A big reason for this is CMP and the team they have. We have streamlined the way we do things because of CMP.”

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Kakie G.

Bookkeeper, Legal Services

“The people at Case Master Pro have always been very responsive in working with us. They have helped us customize the software to meet our needs, and they’re always available for questions and tips on how best to use the software.”

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Lauren D.

Attorney, Law Practice

“This software is easy to use without sacrificing capabilities, and the customer support is phenomenal. It is excellent for use in the collections industry, and our firm also uses this software for other purposes as well.”

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Thelma E.

Collections Manager, Law Practice

“CMP has excellent file management and case tracking features to fit the needs of your office. The team can and will happily customize the program as needed. This is why, as a Post Judgment Collections Manager, I back this software.”

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Stacy K.

Accounting, Law Practice

“This software has been a blessing to our firm. Case Master Pro has numerous case management abilities and has made our job SO much more efficient and better in many ways. Technical support is a phone call or email away, with quick response time.”

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Abbey K.

Office Manager, Law Practice

“Case Master Pro has continued to exceed our expectations. I would recommend this product because it has the ability to manage all aspects of your files. Further, I would recommend Case Master Pro because of the exceptional customer service provided.”

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L. Eowyn P.

Administrative Director, Law Practice

“I have worked in the legal field for 16 years and spent 8 of them using one version or another of CMP. Each version gets better. I have also used Legal Files, TimeSlips and PCLaw. All are trash compared to CMP.”

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Deborah P.

Collection Manager, Law Practice

“Case Master Pro software provides a seamless ability to maintain and document a portfolio for multiple users. The platform is extremely user friendly compared to other programs in the collection industry.”

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Support Request

For the quickest response time, please fill out the form below and someone will be with you as soon as possible regarding your request. In the meantime, feel free to browse our helpful YouTube videos below.