Legal Case Management

In CMPOnline, the main case file screen is the primary starting point and facilitates the legal process by organizing and storing information specific to clients, opponents, accounts, and more.

Allowing you to dive further into CMPOnline’s powerful and intuitive screens, this interface provides the operator with powerful tools in an environment that enables users to maximize the ability to attain the most relevant data for each case file at a single glance.

The review feature allows each user access to their daily work list and update or track progress on individual case files, which is the only way a collector, account operator, or lawyer can effectively manage the number of accounts necessary to be productive in today’s environment. Once they have their review list, a double click will access an account (based on security level) and they have instant access to all the relevant information about that case file. This allows the user to gain access to detailed account information so they can quickly make informed decisions about an account. It also acts as the control center whereby users can take action on the account by choosing from the advanced features easily and provides an environment that enables users to maximize the recovery ratio of each account.

The comprehensive tracking of opponents, multiple accounts per opponent (with separate balance tracking), interest, check return fee, agency fees, legal fees, contact dates, notes, and auditing information is all available in the transaction screen to see what has happened at any time. Since each type of entry is identified, filtering for calls, payments, or other specific transactions is quick and easy.