---
title: Reassigning Reviews, System Users, and Default Users
description: Reassigning reviews, system users, and default users in CMPOnline is a quick and easy process. Commonly used when there is a changes in users, such as hiring a new employee, these process make setting up CMPOnline quick and easy.
url: "https://casemasterpro.com/help-documentation/reassigning-reviews-system-users-and-default-users/"
updated: "2023-02-08"
category: Administration
tags:
  - Administration Settings
  - Diary Settings
  - Review Settings
  - Reviews
  - Tickler System
---

# Reassigning Reviews, System Users, and Default Users

![](https://casemasterpro.com/wp-content/uploads/2022/08/print-to-pdf-50.png)

## Overview

Reassigning reviews, system users, and default users in CMPOnline is a quick and easy process. Commonly used when there is a changes in users, such as hiring a new employee, these process make setting up CMPOnline quick and easy.

## **Reassigning Reviews**

This feature reassigns only the reviews that you specify from one user to another, or from one review to another, or both.

1. Open CMPOnline and navigate to Administration > Setup > System Maintenance.
2. In each box, select the following:
   1. From Review Code- Select the review code you wish to transfer from one user to another.
   2. From System User- Select the user you wish to transfer the reviews from.
   3. To Review Code- Select the review code you would like to transfer the “From Review Code” selection to.
   4. To System User- Select the system user you would like to transfer the “From System User” selection to.
3. Click “Reassign”

**Examples:**To reassign all reviews from one user to another
*(Reassigning all reviews from User A to User B)*

1. Within the “From System User” dropdown, select the user you wish to transfer all reviews from.
   *(User A)*
2. Within the “To System User” dropdown, select the user you wish to transfer all reviews to.
   *(User B)*

To reassign only a specified review code from one user to another.
*(Reassigning all NFE Codes from User A to User B)*

1. Within the “From Review Code” dropdown, select the review you wish to transfer.
   *(NFE)*
2. Within the “From System User” dropdown, select the user you wish to transfer the reviews from. *(User A)*
3. Within the “To System User” dropdown, select the user you wish to transfer the reviews to.
   *(User B)*

## **Reassign System User**

This feature reassigns all reviews, documents to print, checks, billing, and files from one user to another. It is usually used when replacing collectors / employees.

1. Open CMPOnline and navigate to Administration > Setup > System Maintenance.
2. In each box, select the following:
   1. From System User- Select the user you wish to transfer all reviews, documents, checks, billing, etc. from.
   2. To System User- Select the user you wish to transfer all reviews, documents, checks, billing, etc. to.
3. Click “Reassign”

## **Reassign Default User**

This feature reassigns all files’ and clients’ Default User from one system user to another (based on the client code -- optional). It is usually used when giving work to new collectors / employees.

1. Open CMPOnline and navigate to Administration > Setup > System Maintenance.
2. In each box, select the following:
   1. Client- Select the client you wish to reassign from one user to another.
   2. From System User- Select the user you wish to reassign the client and/or files from.
   3. To System User – Select the user you wish to reassign the client and/or files to.
3. Click “Reassign”

## Reassigning Users and Reviews Video Highlight

[CMPOnline - Reassigning Users and Reviews](https://www.youtube.com/embed/J4tb20Rqo8s?feature=oembed)