---
title: Editing Bad Phone Numbers and Addresses
description: "[![](https://casemasterpro.com/wp-content/uploads/2022/08/print-to-pdf-50.png)](https://casemasterpro.com/helpdocs/CMPOnline%20Bad%20Phone%20Numbers%20and%20Addresses.pdf) CMPOnline allows for easy tracking of current and bad phone numbers and addresses. This help document will detail how to add a phone number or address to the bad phone number/address area for easy tracking. ## Addresses - First,…"
url: "https://casemasterpro.com/help-documentation/editing-bad-phone-numbers-and-addresses/"
updated: "2026-09-23"
category: General Case Management
tags:
  - Debtor Settings
  - Opponent Settings
---

# Editing Bad Phone Numbers and Addresses

[![](https://casemasterpro.com/wp-content/uploads/2022/08/print-to-pdf-50.png)](https://casemasterpro.com/helpdocs/CMPOnline%20Bad%20Phone%20Numbers%20and%20Addresses.pdf)

CMPOnline allows for easy tracking of current and bad phone numbers and addresses. This help document will detail how to add a phone number or address to the bad phone number/address area for easy tracking.

## Addresses

- First, navigate to Case File > Opponent > (Contact Card).
- Edit the address by clicking the pencil icon.
  - In the pop-up, select “Yes” if the address is a bad address.
- You can now change the address.
- Click “Save”.

**To view the stored bad addresses:**

- First, navigate to Case File > Opponent > (Other Addresses).
- At the bottom, expand the “Bad Addresses” tab.
- You can use this grid like others in CMPOnline by sorting, searching, and sharing with excel, pdf, and/or printing.

## Phone Numbers

- First, navigate to Case File > Opponent > (Contact Card).
- Edit the phone number by clicking the pencil icon.
  - In the pop-up, select “Yes” if the address is a bad number.
- You can now change the phone number.
- Click “Save”.

**To view the stored bad phone numbers:**

- First, navigate to Case File > Opponent > (Other Addresses).
- At the bottom, expand the “Bad Phone Numbers” tab.
- You can use this grid like others in CMPOnline by sorting, searching, and sharing with excel, pdf, and/or printing.

## Editing Bad Phone Numbers and Addresses Video Highlight

[CMPOnline - Editing Bad Phone Numbers and Addresses](https://www.youtube.com/embed/pX22NpirEvs?feature=oembed&enablejsapi=1&origin=https://casemasterpro.com)